Legal notice

Seller

Karol Janyst (Trade Name: PrintaOne)

Business Operator

Karol Janyst

Business Location

Tokyo, Japan

Full address available on request in accordance with the Act on Specified Commercial Transactions. To request it, email info@printa.one.

Contact

Email: info@printa.one

Customer support is provided by email. Messages are accepted 24 hours a day. We typically respond within two business days.

Telephone

We do not provide phone support. For telephone disclosure requests under the Act on Specified Commercial Transactions, please contact info@printa.one. We will provide the number without delay upon request.

Product Prices

All prices are displayed on the respective product pages and include applicable taxes where required.

Additional Charges

Shipping charges may apply.

Shipping Fees

Shipping costs vary depending on the destination, package size, weight, and shipping method. The applicable shipping fee will be displayed during checkout before your order is finalized.

Delivery

All products are made to order. Production begins after payment has been confirmed, and your order will be shipped once manufacturing is complete. Estimated production and delivery times are shown on the product page or provided during the ordering process.

Payment Methods and Timing

Available payment methods are displayed during checkout. Payment timing is subject to the terms of the selected payment method and the applicable payment service provider.

Cancellations, Returns and Refunds

Please refer to our Cancellation, Returns & Refund Policy for detailed information regarding order cancellations, returns, replacements, and refunds.

Return Shipping

Information regarding responsibility for return shipping costs can be found in our Cancellation, Returns & Refund Policy.